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FAQ

WHAT IS AN EMAILED DIGITAL FILE?

This is a file that we design and email to you. You can then upload it to a website like Costco, Walmart, etc and get them printed. You can print them at home or you can also share them on social media.CHOOSE THE EMAILED-YOU PRINT option and USE COUPON CODE shipfree to take the shipping cost off.

WHAT TYPE OF PAPER DO YOU USE?

We use Glossy and Satin (Matte like) photo paper. Our glossy paper is 210g and our Satin paper is 260g in thickness, The backs are blank white. Our paper is on par or a tad thicker than most photo labs without any watermarks on the back.

HOW DO I ORDER PRINTS?

All you have to do is choose the quantity and the paper type. Choose free shipping if your order is $30 or over. If not, standard shipping charges apply. Email us the details and a picture if applicable to printablebirthdayinvites@gmail.com and we will send you a sample within 1 day. Once you approve the sample, we will print and ship them within 1 day.

HOW DO YOU SHIP THEM?

We use Canada Post tracked shipping, which then changes hands to USPS for US orders. Shipments take anywhere from 6-14 business days depending on how busy the postal system is

WHAT IF THE ITEMS ARE LOST OR SHIPMENT IS LATE?

If your invitations get lost in the mail for some reason or pass our 14 business day deadline, we will give you a 100% refund.